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Customer review

Hotel Helenenburg

44 Number of reviews:

83 % Recommendation rate:

Accommodation 7.8
Resort 8.4
Ski area 8.6
Piste Map
Information about the ski area
Gastein
Highest point: 2,686 m
Lowest point: 850 m
Altitude ski resort: 1,002 m
Lifts in total: 43
Tow lifts: 13
Chair lifts: 16
Gondola lift: 14
Pistes in total: 177 km
Pistes:
66 km
Pistes:
103 km
Pistes:
8 km
Ski routes: 21 km

Hotel Helenenburg ***

Tip
Book with confidence: Now with Flex-Option available for booking | Bookings for the coming 24/25 season can also be cancelled free of charge until 30/09 (Details)

Included Services

  • Accommodation as booked
  • Board as booked
  • Use of the sauna
  • Use of fitness room
  • Christmas and New Year's Eve menu
  • Wi-Fi (in public areas)
  • Internet corner
  • Parking spaces (upon availability)
  • 5% reduction on lesson with our partner ski school

At a glance

  • Bar
  • Directly on the piste
  • Fitness room
  • Internet
  • Lift (elevator)
  • Massages
  • No wheelchair access
  • Parking spaces
  • Pets possibly allowed
  • Sauna
  • Distance to ski area: 0 - 50 m
  • Distance to ski bus: 0 - 50 m

Location and facilities

The traditional 3-star Hotel Helenenburg enjoys an ideal location with view of the Gastein Valley, approx. 2 km away from the resort centre. The Graukogel lift is located approx. 300 m away and ski-in to the accommodation is possible under good snow conditions. The free ski bus stops directly at the hotel and also brings you to the approx. 3 km distant Stubnerkogel lift.

Facilities of the health and vacation hotel include a receiving area with reception, lift, common room and TV room, internet corner and Wi-Fi, breakfast room, dining hall, restaurant, bar, ski and boot room as well as a terrace. Parking spaces can be used for free where available. The fitness room, as well as the sauna are available and can be used free of charge. Various massages, on the other hand, can be booked for a fee.

Rooms

The friendly furnished rooms offer a bath or shower/wc, satellite TV, telephone, hair dryer as well as a balcony or terrace.

Board

The included half-board consists of a breakfast buffet, as well as a 4-course evening meal with choice and salad buffet. The Christmas (24/12 and 25/12) and New Year's Eve dinners are also already included.

Pets

  • Pets welcome (approx. €10 per day, excl. food)
  • You can find more information on how to proceed here.

Important notes

  • Children up to and incl. 5 years use the lifts for free, for bookings in Gastein Valley. Should your child be using the lifts independently in other Ski amadé areas, a Minicard (lift pass) has to be acquired locally.
  • When booking rooms with multiple or additional beds, there is no claim to the additional beds
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Payable in resort

  • Tourist tax: approx. € 3,00 per person/night
  • Research institution fee (from 5 nights): €1.10 per person, per stay
  • Keycard: €3

Available in resort (for a fee)

  • Massage treatments
  • Radon thermal baths
  • Children's bed: €15 per stay

For prices listed under "Available in resort": prices as of 01/06/2023

Reductions

Depending on the room type, age of the traveller, arrival date and lift pass, you could receive various discounts on the holiday price.
The exact value of the discount can be seen when preparing an offer (by clicking on the price).

Generally speaking, babies younger than 24 months of age upon arrival can travel for free, but they must be listed on the booking. Please note that fees for the stay may be charged locally (see Costs/Local Services).

Travel Info/Map

  • By train: Bad Gastein (in resort), Zell am See (approx. 50 km), Salzburg (approx. 100 km)
  • By plane: Salzburg (approx. 95 km), Innsbruck (approx. 190 km), Klagenfurt (approx. 220 km), Munich (approx. 260 km)
Get travel directions here.

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