Book with Confidence
Booking a holiday is a trustworthy action! We lay a lot of emphasis on ensuring a secure booking of the desired holiday for our customers. We are therefore bonded by the German Reisegarant GmbH to secure customer funds. Further we are a member of the Deutscher Reiseverband (DRV), the third largest association of tour operators worldwide. Good references are a basic requirement for a constant membership with the DRV. You can book securely with us!
Trusted Shops customer reviews show how satisfied the cusotmers are with the service a company offers. Find out, how our customers feel about our reliabilty and service.
Trusted Shops is the first certification mark for online shops with a money back guarantee for online buyers - guaranteed by the Atradius Insurance Group. After having completed the online booking, you have the possibility to sign up for the money back guarantee programme for free with Trusted Shops.
- At least two references of the company, e.g. from other DRV members or the corporate bank (references are acquired by the DRV)
- With tour operators: a separate, valid proof of the security of customers funds
- Sufficient corporate capital and correct bookkeeping
We are a fully bonded tour operator. Our bond is a European legal standard and comes in the form of an insolvency insurance provided by Reisegarant and is underwritten by AachenMünchener Versicherung AG. Every customer who books a ski holiday with us receives a "Certificate of Security" as confirmation that their payment is secure. Further information about the Certificate of Security can be found here.
So our customers can get a neutral view of the offered accommodations it is recommendable to check the holiday reviews on the website www.zoover.co.uk. Besides detailed descriptions of the accommodations there are also authentic photos and videos presented on the website. Further the reviews are available in near all European languages.