Data Protection

Your data as a customer is used exclusively for processing your order. All customer data is stored and processed while adhering to the relevant legal codes.

The proper handling of your data is secured according to the rules and regulations of the annually controlled "Trusted Shops" certificate.


You have the right, at any time, to free information, to correction, closure, or deletion of your stored data. Tanja Busacker is responsible for the data collection. If you should have any questions or requests concerning data protection, please contact our company's data protection specialist: Tanja Busacker, Bonner Str. 484-486, 50968 Cologne (Germany). Telephone: +44 20 336 533 13, or e-mail to

Contract Text

We save the contract text and send you the booking information and a link to our Booking Conditions by e-mail. Due to security reasons, your booking information is no longer accessible over the Internet. You are able to receive the purchase contract in German, English, French, Polish, Italian, Slovakian, Slovenian, Spanish, Portuguese, Czech, Hungarian, Romanian, Russian, Danish, Swedish and Dutch.

Transfer to Third Parties

We will not give your personal data, including your home address and e-mail address, to any third party without your specific, and at any time revocable, consent. Hereby excluded are our service partners requiring customer information for order processing (e.g. distribution companies and financial organisations involved with the processing of payments). In such cases the extent of data transmission will, however, be limited to the necessary minimum.


We use technical and organisational safety measures in order to protect your data, administrated by us from coincidental or deliberate manipulations, loss, destruction or from the access by unauthorized persons. Payment data is transferred securely. We use a SSL-coding with a 256bit code.

Use of cookies

In this shop, information is stored in cookies, regarding the contents of your shopping cart, which can be called up upon your next visit. If you register with us or would like to place an order, we require your personal data. The data stored in a cookie is needed for the attribution of commission to Internet travel agencies. You may administrate the acceptance of cookies of this page in your browser or block them, if necessary.
Third-party distributors, including Google, submit ads on Internet websites and use cookies to store information about previous website visits of the user. You can deactivate the use of cookies through Google by clicking on the following website: Page for deactivating Google ads. Alternatively you may deactivate cookies by third parties by clicking on Page for deactivating network advertising.

Manage cookies

You are not legally obliged to permit cookies on your pc. You have the option to control your browser settings whereby you can also block cookies entirely. Over and above that you can also view which cookies are currently active and and you monitor them.

There are various possibilities to monitor the use of cookies in your browser: you can accept them, delete individual cookies or even block all cookies. You can also specify if only certain cookies shall not be used anymore. However this may consequently cause problems with viewing some websites, as cookies may be essential to the website usability.

You can also identify in the browser settings that your browser will enquire for manual permission each time it encounters a cookie. This may delay your general speed of surfing on the web. Further, cookies set by third party suppliers can be prohibited entirely, which can prevent personalised advertising to be displayed on your computer. Also you can block cookies for certain companies.

To manage your cookie settings, please select your browser below and follow the instructions:


You will receive our newsletter only after you have personally registered for it. To ensure the mail account holder is correct, we send a confirmation e-mail to this address. Only by clicking on the link in the confirmation e-mail and then by entering the code in the designated area on the Internet will you be able to receive our newsletter. When registering we use the recipient's e-mail address for advertising and market survey purposes until you actively unsubscribe. You can do so at any time by e.g. clicking on the link at the foot of the newsletter, via e-mail or over the telephone. Additionally to your e-mail address you may also give us further, optional information we may save and use to customise the newsletter for you. For customisation purposes we evaluate your booking and e-mailing habits, to find the most relevant topics which can be automatically integrated in the newsletter. Your personal details will generally not be submitted to third party distributors outside TravelTrex GmbH. External companies, processing data in upon our order, are bound the German Data Protection Act and do not count as third party distributors.

Google Analytics and use of social plug-ins

Our Internet presence uses the web analysing services "Google Analytics", as well as plug-ins which access the social networks and Google+ ("+1" button) under By clicking here you will find further information on how these services work and how you personal data is protected within these services.


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