back to holiday information

Snow Guarantee

Snow Guarantee

Early booking without any risk - that's our Snow Guarantee!

If all ski areas which are included in the booked lift pass, are not open due to lack of snow five days before your departure date (effective day of arrival), you have the opportunity to change your booking to a different holiday for the same dates without extra charges (subject to availability of free rooms; price of the new holiday is calculated at the time of the original booking; valid for holidays with arrivals from 1st of January to 15th of March).
To make use of our Snow Guarantee, please contact us on the 5th day (effective day) before the day of departure (e.g. Monday, if arrival day is Saturday) via e-mail under snowguarantee-uk@snowtrex.com.