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Customer review

Hotel Alex

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Piste Map
Information about the ski area
Zermatt
Highest point: 3,883 m
Lowest point: 1,562 m
Altitude ski resort: 1,608 m
Lifts in total: 32
Tow lifts: 9
Chair lifts: 8
Gondola lift: 15
Pistes in total: 200 km
Pistes:
32 km
Pistes:
117 km
Pistes:
51 km

Hotel Alex ****

Tip
Book with confidence: Now with Flex-Option available for booking | Bookings for the coming 24/25 season can also be cancelled free of charge until 30/09 (Details)

Included Services

  • Accommodation as booked
  • Board as booked
  • Use of spa area (as per description)
  • Use of fitness room
  • Bathrobe and slippers (to rent)
  • Christmas and New Year's Eve menu
  • Tennis, squash and badminton hall
  • Wi-Fi
  • Internet corner
  • Safe (in the room)
  • Board games rental
  • Children's bed (upon pre-request)
  • Children's high chair (on request)
  • Transfer from/to station (upon pre-request)

At a glance

  • Bar
  • Childcare/mini club
  • Fitness room
  • Internet
  • Jacuzzi
  • Lift (elevator)
  • Massages
  • No wheelchair access
  • Pets possibly allowed
  • Sauna
  • Solarium
  • Steam bath
  • Swimming pool
  • Distance to ski area: 50 - 100 m
  • Distance to ski bus: 50 - 100 m

Location and facilities

The elegant 4-star Hotel Alex is located in the heart of Zermatt, approx. 100 m from the Gornergrat lift. The ski bus also stops approx. 100 m next to the hotel and a cross-country track can be found in Täsch, approx. 8 km away. The modern hotel's facilities include a reception, lobby, lift, Internet corner and Wi-Fi (incl.), common room, dining hall and restaurant with conservatory, bar, children's play room, terrace (depending on weather conditions), as well as a ski and boots room.

An approx. 1,500 m² large spa area invites you to relax and is equipped with a swim grotto (7 a.m. - 8 p.m.), Finnish sauna, organic sauna, sanarium, spa shower and jacuzzi (sauna opening hours: 4 - 8 p.m.). For a fee you can also make use of a solarium and massage treatments in the beauty centre. For sportive activities next to skiing there is a fitness room, a tennis and squash hall as well as badminton.

As Zermatt is car-free, your car must be parked in Täsch (approx. 8 km) and the shuttle train takes you to Zermatt (approx. 12 min ride). Moreover, the public parking garage in Täsch can be used for a fee. In Zermatt, the hotel's own shuttle service from/to Zermatt Station is also available upon prior reservation (incl.)

Rooms

The comfortable rooms all have bath or shower/wc, cable TV, radio, telephone, Wi-Fi (incl.), safe (incl.), hair drier as well as a jacuzzi.

Board

Included in the holiday price is the half-board comprising a breakfast buffet and a 4-course menu or themed buffet in the evening. On 24/12 and 25/12 a 7-course gala dinner is served and you can also look forward to a 7-course gala menu with party in the bar on New Year's Eve(Drinks not included on either of the dates).

Pets

  • Pets welcome (incl., excl. food, advance notification required)
  • You can find more information on how to proceed here.

Important notes

  • Zermatt is car-fee. From Täsch, Zermatt can be reached with the shuttle train (payable locally).
  • Use of the spa area is not permitted to children under 16. Children from 2 years may use the indoor pool only if accompanied by an adult.
  • Pets are not permitted in the breakfast room or restaurants.
  • When booking rooms with multiple or additional beds, there is no claim to the additional beds

Payable in resort

  • Tourist tax: approx. CHF 2,50 per person/night
  • Keycard: CHF 5

Available in resort (for a fee)

  • Solarium
  • Massages
  • Treatments in the beauty centre
  • Childcare service (on request)
  • Shuttle-Train(Täsch-Zermatt)
  • Parking garage in Täsch (as per info in resort, based on availability)

For prices listed under "Available in resort": prices as of 01/06/2023

Reductions

Depending on the room type, age of the traveller, arrival date and lift pass, you could receive various discounts on the holiday price.
The exact value of the discount can be seen when preparing an offer (by clicking on the price).

Generally speaking, babies younger than 24 months of age upon arrival can travel for free, but they must be listed on the booking. Please note that fees for the stay may be charged locally (see Costs/Local Services).

Travel Info/Map

  • By train: Zermatt (in resort)
  • By plane: Sion (approx. 76 km), Bern (approx. 125 km), Milan-Malpensa (approx. 190 km), Geneva (approx. 229 km)
Get travel directions here.

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