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Customer review

Hotel Ambassador

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Piste Map
Information about the ski area
Zermatt
Highest point: 3,883 m
Lowest point: 1,562 m
Altitude ski resort: 1,608 m
Lifts in total: 32
Tow lifts: 9
Chair lifts: 8
Gondola lift: 15
Pistes in total: 200 km
Pistes:
32 km
Pistes:
117 km
Pistes:
51 km

Hotel Ambassador ****

Tip
Book with confidence: Now with Flex-Option available for booking | Bookings for the coming 24/25 season can also be cancelled free of charge until 30/09 (Details)

Included Services

  • Accommodation as booked
  • Board as booked
  • Use of spa area (as per description)
  • Sauna towel
  • Bathrobe and slippers (to rent)
  • New Year's Eve menu (as per description)
  • Wi-Fi
  • Hotel-own shuttle: from/to station Zermatt (only upon reservation in hotel)
  • Safe (in the room)
  • Children's bed (upon pre-request)
  • Children's high chair (on request)

At a glance

  • Bar
  • Internet
  • Jacuzzi
  • Lift (elevator)
  • Massages
  • No wheelchair access
  • Pets possibly allowed
  • Sauna
  • Swimming pool
  • Distance to ski area: 50 - 100 m
  • Distance to ski bus: 50 - 100 m

Location and facilities

The elegant 4-star Hotel Ambassador consists of three interconnected buildings. To the centre of Zermatt and to the train station, as well as to the Gornergrat lift it is only approx. 100 m. A ski bus also stops approx. 100 m away.

The furnishings of the hotel, which is styled like a Swiss chalet, include a reception with lounge, elevator, Internet corner, Wi-Fi, a popular à la carte fondue restaurant and piano bar, as well as a ski room.

Zermatt is a car-free village. Parking spaces are available in the parking garage in Täsch (for a fee) and from there you can conveniently take the shuttle train to Zermatt (payable locally, approx. 8 km). Furthermore the hotel offers a shuttle service for arrival and departure, from and to the train station Zermatt (upon prior reservation).

The spa area, which can be used for free (16:00 - 20:00, open hours subject to change), comprises a sauna, jacuzzi, and indoor pool (07:00 - 20:00.). Massages can be booked and paid for locally.

Rooms

The cosy and comfortably furnished rooms are equipped with a bath or shower/wc, cable TV, radio, telephone, Wi-Fi, mini bar (for a fee), safe, as well as in most cases a balcony (depends on the booked room type). Accommodation can take place in any of the hotel buildings.

Board

The holiday price includes a daily breakfast buffet, as well as a refreshments (non-alcoholic) and coffee bar with fresh fruit for self-service. On location, evening meals can be booked, for a fee. On 24/12, Christmas dinner is served. On New Year's Eve, an 8-course gala dinner, a cocktail and live music is included in the holiday price. All meals are served in the main building.

Pets

  • Pets welcome (CHF 10 per day, excl. food)
  • You can find more information on how to proceed here.

Important notes

  • Hypoallergenic rooms are possible with prior reservation.
  • All board services will take place in the main building.
  • Zermatt is car-free. The resort can be reached by shuttle train from Täsch.
  • Children are only allowed to use the spa area from 3 years and only if accompanied by an adult.
  • When booking rooms with multiple or additional beds, there is no claim to the additional beds

Payable in resort

  • Tourist tax: approx. CHF 3,00 per person/night
  • Keycard: CHF 5

Available in resort (for a fee)

  • Massages
  • Shuttle train (Täsch-Zermatt)
  • Mini bar (in the rooms)
  • Parking garage in Täsch

For prices listed under "Available in resort": prices as of 01/06/2023

Reductions

Depending on the room type, age of the traveller, arrival date and lift pass, you could receive various discounts on the holiday price.
The exact value of the discount can be seen when preparing an offer (by clicking on the price).

Generally speaking, babies younger than 24 months of age upon arrival can travel for free, but they must be listed on the booking. Please note that fees for the stay may be charged locally (see Costs/Local Services).

Travel Info/Map

  • By train: Zermatt (in resort)
  • By plane: Sion (approx. 76 km), Bern (approx. 125 km), Milan-Malpensa (approx. 190 km), Geneva (approx. 229 km)
Get travel directions here.

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