As a rule, vouchers cannot be combined with each other, only vouchers per person can be redeemed consecutively. If it is not possible to redeem a voucher, please contact our customer service immediately after making your booking.
- If the value of the gift voucher value exceeds the holiday price for the respective traveller, the excess voucher value will be forfeited. A credit note will not be issued unless it is a voucher from our Refer a Friend Programme. In this case, please contact us.
- Automatically entered vouchers (e.g. "Refer a friend") are entered directly with the booking.
- If you would like to use a gift voucher, you can redeem it through us.